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Dealer Management
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360-degree Relationship
Analysis - Looking at the originators
of the business in the same way that performance
indicators are managed at senior levels leads to
tightly managed business objectives from the bottom
up. Evaluating dealer’s from a sales, operations,
credit, and portfolio perspectives ensures that
executives are reinforcing company goals with rewards
for good performance and corrective action for poor
performance. Managers can easily determine where
to focus sales efforts whether they are cross-selling
other product lines or coaching marginal dealer’s
to higher profitability. |
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Profitability Optimization
- Loan portfolios are made up of many customers,
collateral, and risk segments, to which each Dealer
contributes differently. By tracking and managing
the booked business across the different segments,
more profitable areas can be expanded. |
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Dealer Tiering
- Using the analysis feature of the Dealer Management
system enables tiering of the base using a variety
of factors such a geographic location, profitability,
income, delinquency, etc. For example, high volume,
low profitability dealer’s can be exposed
so that executives can coach towards a more profitable
overall relationship. |
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Performance Communications
(Portal) - An extension of the 360-degree
view allows the dealer to view their performance.
This gives the dealer the ability to internally
manage performance around the complete lender relationship,
including any banking and wholesale relationships.
Providing this access enables the dealer to take
advantage of performance incentives, driving up
profitability and satisfaction. |
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